The San Francisco Department of Animal Care & Control (SFACC) is a taxpayer-funded, open-admission animal shelter. Since 1989, SFACC has provided housing, care, and medical treatment to wild, exotic and domestic stray, lost, abandoned, sick, injured, and surrendered animals. SFACC’s doors are open to all animals in need regardless of species, medical, or behavioral condition.

The shelter also enforces all state and local Animal Control and Welfare laws and is the first responder for animals in natural disasters and citizen emergencies.

  • We shelter homeless, neglected, and abused animals and provide humane education and many other services to the community.
  • We are the local agency to call to investigate animal cruelty, abuse or neglect, rescue wildlife in distress, and aid domestic animals who need us.
  • SFACC aims to adopt, rehome, or reunite domestic animals with their guardians and release wildlife to their native habitat.

Code of Ethics

Communicate consistently and with integrity, to the public and co-workers. Provide honest and accurate information on agency policies, procedures and programs, including the disposition of animals. Accept responsibility for your actions.
Treat all living creatures with respect and dignity. Create an environment which encourages and solicits input from all. Recognize the value of each individual or group. Acknowledge and respect socioeconomic, cultural, ethnic and philosophical differences.
Apply city, county and state laws impartially and within organizational guidelines. Provide humane treatment and care for animals. Seek ways to improve operations and delivery of services. Pursue excellence! Seek input, cooperate and share information with other individuals. Maximize the efficient use of resources and minimize waste. Be accountable for your actions.
Use good judgment instead of being judgmental. Listen to and consider opposing viewpoints. Make decisions based on totality of circumstances and without personal bias. Apply consistent principles in decision-making while allowing for flexibility.
Search for solutions instead of obstacles in your interactions with others. Strive to provide for the physical and psychological needs of all animals. If necessary, provide a humane and dignified death for animals using recommended and approved methods. Extend the principles of caring and compassion to the public. Show sympathy and be responsive to the feelings of others. Provide a supportive environment in which to deal with the issues of euthanasia and grief.
Represent the organization in a professional manner. Strive to promote positive relationships with other agencies, organizations and individuals. Support the goals and objectives of the organization.



Related Links
Friends of SFACC
Shelter FAQs
GSA Statement of Incompatible Activities